Your disabled customers need more than a perfect building. They need a prepared team.
WelcoMe is the operating system for inclusive service design. Audit barriers, prepare for visits, train staff that actually remember. Welcome everyone properly.
The Platform
Three products. One operating system.
WelcoMe connects barrier audits, visit preparation, and staff training into a single system. Each product works alone. Together, they transform how your venue serves disabled customers.
Audits
Find the barriersIdentify and track barriers across mobility, communication, information, and environmental factors.
Learn moreVisits
Prepare for every customerCustomers share requirements via WelcoMe Key. Your team gets actionable briefing cards before arrival.
Learn moreTraining
Staff that actually rememberSpaced repetition maintains knowledge over time. Not tick-box compliance—genuine competence.
Learn moreSee It In Action
Built for real venues, real teams, real customers
From venue dashboards to individual visit preparation, WelcoMe gives your team everything they need at their fingertips.
Venue Dashboard
Your accessibility command centre. Track barriers, visits, and training progress at a glance.
WelcoMe Key
Customers set their access requirements once. Every venue they visit is prepared.
Visit Preparation
Staff see exactly what each customer needs before they arrive. No guessing.
Built on the social model of disability
People aren't disabled by their bodies or minds. They're disabled by barriers—steps, narrow doorways, audio-only announcements, untrained staff.
WelcoMe helps you identify those barriers and remove them. That's it. No charity. No compliance checkbox. Just good service for everyone.
- Barriers are the problem, not people
- Customer in control of what they share
- Preparation, not patronising
Annual spending power of disabled households
Have abandoned a purchase due to barriers
Of disabilities are not visible
UK adults are disabled
Ready to welcome everyone properly?
Start with a free pulse check to identify your biggest accessibility gaps.