FAQ

How can we ensure that WelcoMe will integrate seamlessly with our existing systems?

WelcoMe is designed to be flexible and easily integrated with existing systems.

Our team provides comprehensive support throughout the integration process, ensuring a smooth transition and minimal disruption.

What if we don't have the budget for a new platform?

Investing in WelcoMe is an investment in your community's future. The platform's ability to tap into the £274 billion spending power of disabled individuals can lead to significant economic benefits.

Additionally, improved customer satisfaction and operational efficiency can result in cost savings.

How do we ensure our staff will be able to use WelcoMe effectively?

WelcoMe offers extensive training and support to ensure your staff are equipped to use the platform effectively.

Our user-friendly interface and personalised support make it easy for staff to provide exceptional customer service.

How does WelcoMe help with evidence-led decision-making?

WelcoMe provides valuable data and insights from residents, allowing you to make informed, evidence-led decisions.

This data helps identify areas for improvement and ensures that your services align with the needs and preferences of the community.

What if we encounter issues during implementation?

Our dedicated support team is available to assist you throughout the implementation process.

We work closely with you to address any issues and ensure a successful roll out of the platform.

How does WelcoMe support our sustainability goals?

WelcoMe helps councils meet their inclusivity and accessibility commitments, contributing to a sustainable and future-proof community.

By promoting accessibility, WelcoMe enhances the quality of life for all residents and supports economic growth