Your training, preparation, and engagement toolkit for serving the 11,000+ disabled people in your constituency. Wherever you work — office, surgery, event, or parliament.
Inaccessible surgeries. Staff unsure how to help. No way to share access needs in advance. No preparation for phone calls, events, or meetings. These are not edge cases — they affect thousands of people in every constituency in Scotland.
WelcoMe gives your team the training, preparation, and data to serve every constituent with confidence.
Short, scenario-based modules designed for caseworkers. Built on spaced repetition so part-time staff actually retain what they learn.
Constituents share their access requirements once. The information follows them wherever they engage with you — office, surgery, event, or parliament.
Understand the accessibility landscape of your constituency. Anonymised data you can use in debates, committees, and constituent communications.
MSPs are not desk-bound. WelcoMe goes where you go.
Traditional one-off awareness training loses 80% of its effectiveness within weeks. WelcoMe uses spaced repetition — short modules delivered over time — so your team builds lasting confidence.
Social model of disability. Language. Attitudes. The fundamentals every caseworker needs.
Legal rights. Practical handling. Supporting guide dog and assistance dog owners.
Sensory considerations. Communication approaches. Reducing overwhelm.
Guiding technique. Document formats. Technology and communication.
BSL awareness. Lip reading tips. Loop systems. Phone alternatives.
Recognising distress. Supporting constituents in crisis. Appropriate boundaries.
WelcoMe is available to all MSPs through the Scottish Government contract. No procurement needed, no budget approval required.
£40/month equivalent — covers your full office team
Every MSP should be able to engage confidently with all their constituents. WelcoMe gives your team the tools and training to remove the barriers that prevent disabled people from accessing the representation they deserve.
— WelcoMe, The Operating System for Inclusive Service Design
Takes under 10 minutes. Your team can start training the same day.
Email us to get your office set up. Your team can start training the same day.
hello@wel-co.meAvailable through the Scottish Government MSP Accessibility Programme. No budget approval needed.