Find the barriers. Fix what matters.
Most accessibility audits give you a checklist. We give you a roadmap. Identify barriers across mobility, communication, information, and environmental factors—then fix them in priority order.
Want to see where you stand?
Our 2-minute Pulse Check identifies your biggest accessibility gaps — free, no signup required.
The problem with traditional audits
Most accessibility audits focus on compliance. They check if you have a ramp—not whether customers can find it. They note that you have an accessible toilet—not that it's being used as a storage cupboard.
of accessibility features are unusable due to poor maintenance or signage
of disabled customers have abandoned a visit due to barriers
annual spending power of disabled households in the UK
Four types of barriers
Accessibility isn't just about ramps. We audit across all barrier types to ensure nothing gets missed.
Mobility
Steps, narrow doorways, heavy doors, lack of seating
Communication
Audio-only announcements, no hearing loops, poor acoustics
Information
Visual-only signage, poor contrast, inaccessible websites
Environmental
Bright lighting, loud music, crowded spaces, no quiet areas
How it works
From quick pulse check to prioritised action plan in four steps.
Quick Pulse Check
Start with a free 5-question assessment to identify your biggest gaps. Takes 2 minutes.
Our intelligent questionnaire adapts to your venue type - retail, theatre, hospitality, or transport.
Journey Mapping
Map every barrier across the full customer journey: Arrival → Threshold → Experience → Exit.
We don't just check if you have a ramp. We check if customers can find it, access it, and use it independently.
Gap Analysis
See exactly where barriers exist and which customer groups they affect.
Clear visualisation showing mobility, communication, information, and environmental barriers.
Prioritised Actions
Get a practical improvement plan, not just a compliance checklist.
Actions ranked by impact and effort. Quick wins highlighted. Budget estimates included.
What you get
Journey Timeline
See barriers mapped across the full customer journey—from finding you online to leaving your venue.
Progress Tracking
Track improvements over time. See your accessibility score improve as you remove barriers.
Real-Time Status
Toggle asset status in real-time. Lift under maintenance? Customers see it instantly.
Audits power everything else
Your audit data feeds directly into visit preparation and staff training. Identify a barrier → Train staff to address it → Prepare when customers with that need visit.
Start with a free pulse check
Answer 5 questions and get your initial barrier report. No commitment, no credit card.
Start Free Pulse Check