Spotlight Series
WelcoMe Spotlight
Real stories from venues removing barriers and raising the standard for every customer.
Every venue has a story. In our Spotlight series, we sit down with the teams behind some of the UK's most inclusive destinations to hear how they are preparing for disabled customers, what they have learned along the way, and why getting this right matters for everyone.
These are not case studies full of statistics. They are conversations with the people doing the work, in their own words.



